KKYYCC  &&  VVeerriiffiiccaattiioonn
PPoolliiccyy

KYC stands for Know Your Customer. In plain words: before anyone moves real money on FortMart, we confirm they're a real person — not a throwaway account, a stolen card, or a scammer hiding behind a fake handle.

This is the wall that keeps the bad actors out. A scammer can make a new email in ten seconds, but they can't fake a verified national identity. One verified ID per person means when someone gets banned, they stay banned.

Verification is fast and we only ask for what we actually need to confirm your identity:

• Your CNIC number (the standard XXXXX-XXXXXXX-X format).
• A clear photo of the front of your CNIC.
• A clear photo of the back of your CNIC.
• A live selfie so we know the ID actually belongs to you.

That's it. No bank statements, no utility bills, no firstborn child. Crisp, well-lit photos get approved faster — blurry potato-cam shots get sent back.

KYC is required for anyone who moves money through escrow — both sides of the trade:

• Sellers must be approved before they can lista single account. That's why every listing carries a "KYC verified" badge — it was earned, not decorative.
• Buyers must be approved before they can pay. You can browse the whole marketplace freely, but checkout asks for verification first.

Window shopping is always free and open. We only ask for ID at the moment real money is about to change hands.

Your CNIC and selfie are sensitive, and we treat them that way. They are stored encrypted, access is restricted to the small review team that needs them, and every reveal is logged.

We neversell, rent, or hand your documents to advertisers, game publishers, or random third parties. They exist for one job — confirming you're you. For the full breakdown of how we handle your data, read our Privacy Policy.

Once you submit, your documents go into the review queue. Most reviews finish within 24 hours— sometimes much faster. You can track the status right from your dashboard, and we'll notify you the moment it changes.

• Approved— you're cleared to buy, sell, and trade.
• Rejected— we'll tell you what went wrong (usually a blurry photo or a mismatch). Fix it and resubmit, no penalty.

Verification is a one-time gate, not a recurring hoop. Clear it once and you're good to go.

Submit your own, genuine documents. Fake, edited, borrowed, or stolen IDs are an instant, permanent ban — and depending on the situation, a report to the relevant authorities.

One identity gets one verified account. Trying to slip past a ban with someone else's CNIC is exactly the behaviour this whole system exists to stop. Play straight and you'll never even think about this page again.